State Farm Insurance Manager with over 28 years of experience in insurance agency management, specializing in strategic planning and project management. Proven track record in enhancing agency operations through attention to detail and innovative problem-solving. Expertise in leading teams to exceed performance targets and improve customer satisfaction.
Experience:
Agency Sales Resources Manager, State Farm Insurance, Irving, TX (2002-2016):
Agency Administration Manager, State Farm Insurance, Austin, TX (1991-2002):
Agency Administration Management Program, State Farm Insurance, Bloomington, IL (1988-1990):
Education:
Skills:
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Awards:
EDUCATION:
PROFESSIONAL EXPERIENCE:
CURRENT COMMUNITY INVOLVEMENT:
PAST COMMUNITY INVOLVEMENT:
Texas A&M Agriculture Leadership Education & Communications College
Hall of Fame
EXPERIENCE
WORK HISTORY:
ORGANIZATIONS AND ACTIVITES:
EXPERIENCE
1961-1962: Graduated from Nixon High School; attended Texas State University for one year and a summer.
1962-1963: Worked in the finance department at Dresser Industry in Houston, TX.
1964-1966: Employed at C. D. Cook, Co., the family feed and hardware store in Nixon, TX.
1967-1974: Joined Great Western Finance in Seguin, TX, starting as Assistant Manager. Managed personal loans and vendor financing, overseeing offices in Fort Worth, McAllen, and Corpus Christi.
1974-1986: Following the acquisition by Commercial Credit, managed the McAllen office, which became Texas’s largest. Expanded loan offerings up to $25,000 for personal use and business loans up to $1 million. Managed consumer loan offices in Houston and opened first mortgage offices in San Antonio. Became Vice-President in 1982, overseeing operations in Central South Texas and Louisiana until 1986.
1986-1993: Served as Vice-President of Finance and Credit at LFD Furniture, working with former colleagues from Great Western Finance. Co-founded Reliable Finance in 1988, becoming President. Resigned from LFD in 1993 due to dual responsibilities.
1993-Present: Currently President of Reliable Finance.
EXPERIENCE
Employment:
Education:
Work Experience:
City Secretary, City of Smiley, TX (April 2022 – July 2023)
City Secretary, City of Nixon, TX (December 2019 – April 2022)
State Farm Insurance Agent, Stacey Roy State Farm Agency, Anchorage, AK (February 2018 – August 2019)
Customer Service Agent and Collections Representative, General Communications Inc., Anchorage, AK (August 2004 – December 2017)
Special Education Teacher, Nixon-Smiley C.I.S.D., Smiley, TX (August 2000 – Spring 2004)
Achievements: